Privacy

We will treat all your Personal Information as confidential. We will keep it on a secure server and we will fully comply with all updated UK Data Protection and consumer legislation.

When you shop on this Website, we will ask you to input and will collect Personal Information from you such as your name, e-mail address, billing address, delivery address, telephone number, product selections. Payment information will also be required, but this information is entered directly on our payment partners secure platform and is not stored.

We confirm that any Personal Information which you provide is held in accordance with the registration we have with the Data Commissioner’s Office. We use your information only for the following purposes:

• Processing your orders;
• To administer this website;
• To contact you about leaving a review on a product once your order has been completed;
• If you consent, to notify you of products or special offers that may be of interest to you
• You should be aware that if we are requested by any regulatory or government authority investigating suspected illegal activities to provide Personal Information we are entitled to do so

We use Cookies to keep track of your current shopping session to personalise your experience and so that you may retrieve your shopping basket at any time; if you do not accept Cookies, you will be unable to use this Website for shopping purposes, only for browsing and research.

Delivery photgraphy: If one of our Customer Delivery Partners attempts to deliver an order to your address and finds there’s no-one available to receive it, we reserve the right to take a photograph of the outside of the property to assure you we were in the right geographical location to fulfill your order, and confirm we had located the correct address. We can assure you that this photograph won’t be published or circulated, or used for any other purpose other than verification, and that it’s held securely in compliance with General Data Protection Regulation.

Any information you provide is treated as strictly private and confidential. We use the information you provide solely to respond to your request and such information will not be passed to anyone outside E.A.Clare & Son Ltd